yt99 Privacy Policy

Overview

Introduction and Scope

This Privacy Policy ("Policy") describes how yt99 ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "your") who access or interact with the yt99 website, mobile platform, and all associated services. yt99 is committed to handling your personal data with transparency, responsibility, and full respect for your privacy rights.

By creating an account or using any part of the yt99 platform, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your information as described herein. If you do not agree with any part of this Policy, please discontinue use of the yt99 platform immediately.

1. Information We Collect

yt99 collects personal information that is necessary to operate the platform, verify your identity, process financial transactions, and comply with applicable legal and regulatory obligations. Information is collected in two primary ways: directly from you when you provide it, and automatically as you interact with the platform.

Information You Provide Directly

• Registration details: full name, date of birth, mobile number, and account username.
• Identity verification (KYC) documents: government-issued photo ID, proof of address, and proof of payment method ownership.
• Financial information: deposit and withdrawal amounts, transaction records, and payment method details (bKash wallet numbers, Nagad numbers, masked card data).
• Support correspondence: messages, complaints, and enquiries you send to our support team via email or in-platform channels.

Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: pages visited, games played, time spent on each section, click and tap patterns, and session duration.
• Location data: approximate geographic location derived from your IP address (city and country level only — we do not collect precise GPS coordinates).
• Cookie and tracking data: session cookies, preference cookies, and analytics identifiers as described in the Cookies section of this Policy.

2. How We Use Your Information

yt99 uses your personal information only for the purposes described in this Policy. We do not use your data for purposes incompatible with those listed below, and we do not apply solely automated decision-making that produces significant legal effects without a human review process.

• To create and manage your yt99 account and to verify your identity in accordance with our KYC obligations.
• To process deposits, withdrawals, and all other financial transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To personalise your gaming experience, including game recommendations and promotional offers tailored to your activity on yt99.
• To communicate with you about your account, transaction confirmations, security alerts, bonus offers, and platform updates.
• To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct under our Terms and Conditions.
• To conduct internal analytics, improve platform performance, and enhance the overall user experience across yt99.

3. Legal Basis for Processing Your Data

Where applicable data protection principles require a defined legal basis for processing personal data, yt99 relies on the following bases in relation to the processing activities described in this Policy.

• Contractual necessity: processing required to perform our contract with you, including account management, payment processing, and provision of gaming services.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Legitimate interests: processing carried out for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: where we send optional marketing communications or use non-essential cookies, we do so on the basis of your consent, which you may withdraw at any time.

4. Sharing Your Information

yt99 does not sell, rent, or trade your personal information. We may share your data only in the limited circumstances set out below, and only to the extent necessary for the specified purpose. All third parties with whom we share data are required to handle it in accordance with applicable privacy standards.

• Payment service providers: we share transaction data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process your deposits and withdrawals.
• Technology and platform service providers: trusted technical partners who assist in operating, maintaining, and improving yt99, under strict contractual confidentiality obligations.
• Fraud prevention and security partners: specialist fraud-detection services engaged where necessary to protect the integrity of the platform and the safety of all users.
• Legal and regulatory compliance: disclosure to law enforcement agencies, regulators, or courts where we are legally required or permitted to do so.

5. Payment Data and Financial Information

yt99 treats the security of financial data with the utmost seriousness. Payment transactions on yt99 are processed through established channels including bKash, Nagad, Rocket, and Upay for mobile money, and Visa and Mastercard for card payments. All payment data is transmitted over SSL-encrypted connections. yt99 does not store full payment card numbers on its servers. Where card data is processed, it is handled in accordance with applicable payment data security standards.

All deposit and withdrawal records are maintained as part of your account transaction history for account management purposes and to satisfy our record-keeping obligations. Players may review their transaction history at any time from within their yt99 account. If you have a query about a specific transaction, contact our support team at [email protected].

6. Cookies and Tracking Technologies

yt99 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and collect analytics data that helps us improve the service. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without breaking core functionality.
• Preference cookies: store your language settings, display preferences, and personalisation choices so that yt99 remembers your settings between visits.
• Analytics cookies: collect anonymised data about how users interact with yt99, including most-visited pages and time spent per section. This data is used solely to improve the platform.
• Security cookies: used to detect fraudulent activity, protect against cross-site request forgery, and ensure that your session cannot be hijacked by a third party.

You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of yt99. Continued use of yt99 after being presented with this Policy constitutes acceptance of our use of essential and preference cookies.

7. Data Retention

yt99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of your active account and for a further period as required by financial record-keeping obligations. Transaction records are retained for a minimum of five years from the transaction date. KYC documents are retained for the period required under applicable anti-money laundering regulations. Support correspondence is retained for two years from the date of the last communication in the thread.

When personal data is no longer required, yt99 will securely delete or anonymise it in a manner that prevents its recovery or reconstruction. If you close your yt99 account, your data will be handled in accordance with these retention periods and applicable legal requirements — it is not automatically and immediately deleted upon account closure.

8. Your Privacy Rights

As a yt99 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid privacy rights requests within a reasonable timeframe and may need to verify your identity before processing your request.

• Right of access: you may request a copy of the personal data yt99 holds about you at any time.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: in certain circumstances, you may request that yt99 delete your personal data where the data is no longer necessary for the purpose for which it was collected and no legal retention obligation applies.
• Right to restrict processing: you may request that we restrict our processing of your personal data while a complaint or correction request is under review.
• Right to data portability: you may request that we provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: where our processing of your data is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

yt99 will endeavour to address all privacy rights requests promptly and in good faith. Certain rights may be subject to limitations where compliance would conflict with our legal obligations — for example, we cannot delete transaction records that we are legally required to retain.

9. Security of Your Data

yt99 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL encryption for all data in transit, access controls restricting data access to authorised personnel only, regular security assessments, and secure data storage infrastructure. All staff with access to personal data are subject to strict confidentiality obligations.

While yt99 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach posing a risk to your rights or interests, yt99 will notify affected users promptly in accordance with applicable notification obligations. You can help protect your account by keeping your login credentials private and contacting us immediately if you suspect any unauthorised access.

10. Children's Privacy

yt99 is strictly an adult gaming platform. The minimum age to register and use yt99 is 21 years. yt99 does not knowingly collect, process, or store the personal data of any person under the age of 21. If yt99 becomes aware that personal data belonging to an individual under 21 has been collected through a fraudulent registration, that data will be permanently deleted and the associated account immediately closed.

11. Third-Party Links and Services

The yt99 platform may reference or integrate third-party services, including payment providers such as bKash and Nagad, and game content providers such as Pragmatic Play and Evolution Gaming. This Privacy Policy applies solely to the yt99 platform and does not cover the privacy practices of any third-party service. yt99 is not responsible for the data-handling practices of external services. We encourage you to review the privacy policies of any third-party services you interact with independently.

12. Changes to This Privacy Policy

yt99 reserves the right to update this Privacy Policy at any time. When a material change is made, we will post the updated version on this page with a revised "Last updated" date. Where required by applicable law or where changes are significant, we will endeavour to provide direct notice to registered users via the contact details associated with their account.

Your continued use of the yt99 platform after the posting of a revised Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how yt99 protects your personal information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way yt99 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.